T O P
zzackerie

I can see credit in my account (19.5EUR per ticket) but no mention of tshirt/book, wasn't sure if they were just for VIP or something


Ftimis

Where can I see that though? See my comment in this thread, there's no Credit section in AT for me. I've uploaded my ID, made an account just to be safe, everything. Am I not eligible for the discount for some reason? I've had my ticket for 2 years now.


zzackerie

In AT, click the ticket, there's a dropdown titled 'Credit' and that shows 19.5 to be used on drinks If it's not there for you then I assume you haven't got it and should contact them, I haven't even input my personal info yet and it's there for me


Ftimis

Yeah I'm gonna shoot them an email just to be sure what's what, I guess. Thanks a lot


SureLookThisIsIt

Btw it's 10% of what you paid for your ticket. Yours may not be 19:50. Mine was less.


Ftimis

thanks for the info! any small bonus would be appreciated tbh, I mostly want it for buying water bottles seeing as they don't allow flasks inside and I drink plenty of water


rsp102

I sent them a message on instagram & they said: “Hi! You’ll be able to collect the tee & book during the festival, the tab will appear in your AccessTicket account 😊” Not actually particularly helpful, I’d guess we can scan our ticket at the bar to use the tab & the book / tee will maybe be collected with our wristband or somewhere on site 🤷‍♂️


Ftimis

I just sent them an email, I'll reply back to inform you when I get an answer


Makfen

The credit applies to those who bought their ticket before the 2020 festival was cancelled and have waited up to now, I personally bought my ticket in June 2020 and as such I get 0 credit


Ftimis

I can't for the life of me remember if I bought mine before or after PS2020 was postponed for 2021. Still seems kinda lame though, because even if some of us haven't been waiting since April 2020 or something, we have still been waiting for a long ass time, reimbursing only those people and absolutely nothing for the rest is kinda eh. edit: in the other thread someone also said that the credit applies to 2021 holders as well


jaredean222

I bought my ticket in June of 2019 the second I could and I’ve been holding onto it for three years. I’m getting €25 and figure I’ve earned it :-)


Ftimis

I just found the other post talking about this, they said that, if your ticket is validated on AT you just tap it and there's a "Credit" section right under "Verify your identity." There's no such thing on my phone though.


SpiritualPatience740

I’m in the same situation and was curious about this. I see the drink credit, but no mention of the book or Tee. FWIW I bought my ticket at the end of 2019.


castlerigger

I asked on ig and they replied saying the book and t shirt will be available to collect on site for us


MiXulium

Same here, i bought mine juwt days after they came out, and no credit. Fid you manage to fix ypur problem.


Ftimis

I've sent them an email, when they reply I'm gonna tell you what they told me


MiXulium

Great, thanks.