T O P

Without notice, ASUS pulls bootloader unlock tool down for Smartphone for Snapdragon Insiders.

Without notice, ASUS pulls bootloader unlock tool down for Smartphone for Snapdragon Insiders.

Snapdragon

We (the community management team) hear you loud and clear, and continue to elevate your voices to everyone to show how strongly the community feels about this situation. We don't have any details to share at the moment - it's a complex situation with many parties involved - but we're continuing to monitor things closely.


drwowe

Did anyone hear back from Asus? I'm in the same position, I have the bootloader APK that was posted a few weeks ago, but my phone is still unopened because I've been busy. Should I send it back without opening it? The locked bootloader is a deal breaker for me if the unlock tool won't work.


Yuhfhrh

I'm in contact with the ASUS CEO office. Their official position seems to be bootloader unlocking wasn't supposed to be supported for this phone, but I have a pending case with engineering to see if they can do anything for me. It does seem like however, some phones can still bootloader unlock if you got an early enough model. We're still trying to work down the serial number range on those that can bootloader unlock, so far it looks like if your SN starts with M5A you can unlock, but some of the M6A can't (like the one I have).


mrpainz

I bought mine thinking it was an outright purchase and unlockable. I've called my credit card company and they'll refund my money if Asus doesn't fix this. This is total bullshit on Asus and Qualcomm's part. In bought it the day it went on sale and I have the shite M6A


Yuhfhrh

If you bought it the day it went on sale, you might have an early enough M6A that can still unlock. If you haven't already, give it a shot. You can find the tool posted on XDA.


drwowe

The unlock tool doesnt work if the phone is offline. That suggests that Asus toggled something server side, so when it phones home it always denies the request to unlock. I'm going to RMA mine, this is too much bullshit for a $1500 phone.


Yuhfhrh

Yeah, that's how ASUS always does bootloader unlocks. Their took communicates with their servers and shares your IMEI/Serial, that way they can try and use that as justification for your warranty being invalidated. The have a database of serial numbers that are eligible for unlocking. Early snapdragon phone serial numbers have been put into that database, but later serial numbers were not. You won't get support on having your serial number put into that unlock database if it already isn't however, as their official position is bootloader unlocking is not supposed to be supported on this phone.


dmartins

So basically we just need some serials in their database? We can do that, maybe even by modding the unlock tool.


mrpainz

I agree way to much BS. I downloaded the unlock tool from xda and it worked. I get the warning now on boot. I wanted it primarily to use a modded build.prop if gcam needs it.


mrpainz

Care to share the unlock file? I wonder if it can be modified like some of the others to work on the M6 versions.


drwowe

It's on xda developers, not sure if I can post a link but just go to their forum for this phone.


Stuck_in_a_thing

I don't know what happened, but maybe give it a few days to see if they put it back up. It seems you are making a snap decision without considering any other possible reasons for them taking it down. Maybe they needed to update the bootloader and had to take it down momentarily.


Yuhfhrh

I contacted ASUS support and they said they'd get back to me in a couple days. I hope your optimism is right, but the fact a couple others already unlocked their bootloaders without issue and the software hasn't changed since hints at something else, especially considering the unlock tool now comes back with "unsupported device".


Stuck_in_a_thing

Can't believe I got downvoted for telling you to hold up on any rash decisions, but this is reddit I suppose. I hope I am right too as the bootloader is a big selling point. Just remember you have a return time window (usually a month), so you do have time to sort this all out. Maybe that end result is returning the phone, maybe not. The decision doesn't need to be made today. Just wait till you hear back from ASUS is all I would say.


hdoublearp

Rash for being upset about shelling out $1500 for a device with an unlockable bootloader only to have that feature removed once ordered? I agree with OP here. This is a bait and switch.


Stuck_in_a_thing

If true, I don't disagree. This isn't cut and dry as being a bait and switch. There are other reasons a company takes down links. We don't know if it is permanent. I was merely saying OP should wait for the official response from ASUS before jumping to that conclusion.


WetALine

Besides this issue how is the phone itself?


Yuhfhrh

Initial observations, the only thing that really stands out of the ordinary is the battery life. Just going through some setup and stuff the battery is draining fairly quickly compared to my OnePlus 8 Pro. The weight distribution is also a little noticable, with the top being a bit heavier than the bottom. Some confusion with their software- some apps are showing a "restart app for fullscreen" option that when enabled cuts parts of the app off, but for whatever reason I can't find a way to disable it without completely uninstalling the app. I haven't dug extensively yet but what's also seemingly missing is a quick toggle button to switch between the primary data sims.